1. General

These Terms govern your use of our website and the purchase of products offered by Sparkling Petal. By using our site, you confirm that you are at least 18 years old or using the website with parental supervision.

2. Products

• We offer jewellery products including bangles, earrings, and necklaces.
• Product images may slightly vary due to lighting and screen differences.
• We reserve the right to modify, update, or remove products without notice.

3. Orders & Payments

• All orders placed through the website are subject to acceptance and availability.
• Prices are displayed in INR and may change without notice.
• Payments must be completed through approved payment methods.
• Order confirmation will be sent to your email after successful payment.

4. Shipping & Delivery

• Delivery times may vary based on location and courier services.
• Sparkling Petal is not responsible for delivery delays caused by third-party couriers.
• Incorrect address details provided by the customer may result in delays or failed deliveries.

5. Returns & Refunds

• Returns are accepted only if products are damaged, defective, or incorrect.
• Customers must notify us within 48 hours of delivery with proof (photos/videos).
• Refunds or replacements are provided after verification of the issue.

6. User Responsibilities

By using this website, you agree not to:

• Use the site for illegal or fraudulent activities
• Copy, distribute, or misuse website content
• Interfere with website security or functions

7. Intellectual Property

All content on this website—including logos, text, images, and designs—is the property of Sparkling Petal. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Sparkling Petal is not responsible for:

• Any direct or indirect losses caused by website usage
• Third-party service failures (payments, courier services)
• Third-party service failures (payments, courier services)

9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

For any questions or concerns regarding these Terms & Conditions, you may contact us at:

• +91 99969 94769
• petalsparkling@gmail.com